Website privacy notice
Your information, clearly explained.
Last updated 16 September 2026
Who we are
WRK Smart is operated by JDNetworks Ltd trading as WRK Smart, company number 04816259, registered at 10A Town Street, Leeds, West Yorkshire, LS28 5LD, United Kingdom. JDNetworks Ltd is the data controller for information collected through this website.
What we collect
If you contact us, we may receive your name, email address, telephone number, property details, the smart-home equipment you use and the content of your enquiry. The on-page support assistant answers common questions in your browser and does not submit its conversation to us.
Why we use it
We use enquiry information to answer questions, check compatibility, prepare quotations and take steps you request before entering a contract. We may also keep appropriate records to provide support, meet legal obligations and protect our services.
Our lawful bases
Depending on the purpose, we rely on taking steps at your request before a contract, performing a contract, complying with legal obligations, our legitimate interests in operating and protecting the service, or consent where the law requires it. Service-specific privacy information will identify the applicable basis in more detail.
Sharing and retention
We only share information with service providers or professional advisers where needed to operate, support or protect the service, or where the law requires it. We keep enquiry information only for as long as needed for those purposes and our legal or accounting obligations.
Your rights
Under UK data protection law, you may have rights to access, correct, erase or restrict your information, object to certain uses and ask for portable data. You may also complain to the Information Commissioner’s Office.
Cookies and local controls
This version of the site does not use advertising cookies. Essential hosting or security technologies may operate to deliver the site. If analytics or additional cookies are introduced, this notice and any required consent controls will be updated first.
Security
We use proportionate technical and organisational measures to protect personal information. Service-specific safeguards, remote access arrangements, processors and retention periods will be explained before an installed service begins processing customer data. Our public security standard explains the intended access, support and device controls without disclosing sensitive configuration details.
Contact
For privacy questions or to exercise your rights, call +44 (0)113 205 8120, email smart@jdwrk.com or write to JDNetworks Ltd trading as WRK Smart at the address above.
This notice covers the public WRK Smart website. Customers will receive additional service-specific privacy information where the installed service processes further data.